(You can also open the Database Utility if you close Outlook, hold down the Option key, and then click on the Outlook icon in the Dock.) To create a new identity, click on Add and then type a name for the new identity.About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators. OSX: Outlook for Mac 2011 crashes or hangs at startupThe default location is in /Applications/Microsoft Office 2011/Office/Microsoft Database Utility. Setting up Outlook client to work against a new Dynamics CRM 2011 IFD setup. But here's what the end of support means for you: You'll no longer receive Office for Mac 2011 software updates from Microsoft Update.0 specification requires that Identity Providers retrieve and send back a. Rest assured that all your Office 2011 apps will continue to functionthey won't disappear from your Mac, nor will you lose any data. Support for Office for Mac 2011 ended on October 10, 2017.If the issue continues to occur, go to the next step.Step 2: Open Outlook 2011 without running schedules or trying to connect to a mail serverOpening Outlook without running schedules or trying to connect to a mail server is a way to determine whether the issue is related to the account settings or pending send/receive actions. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.Step 1: Quit Outlook and all other applicationsTo quit active applications, follow these steps:Choose Force Quit from the Apple menu (or press Command – Option – Esc).Select an application in the “Force Quit Applications” window.Repeat this process until you quit all active applications.Note: When an application is force quit, any unsaved changes to open documents are not saved.Try starting Outlook for Mac 2011 again. To check if it is installed, open Word, and then click About Word from the Word menu.To do this, follow these steps:Open Documents, and then open Microsoft User Data.Drag Office 2011 Identities to the desktop.If the problem is resolved, the issue is related to the Outlook database. If Outlook opens without a problem, we will have to troubleshoot the Outlook database. By moving the folder to the desktop, Outlook will automatically create a new database. This prevents Outlook from sending or receiving mail.If the issue continues to occur, go to the next step.The Outlook database and data records are stored in the Office 2011 Identities folder.To display this folder, hold down the OPTION key while you click the Go menu.Open Preferences, and then drag the following files to the desktop:Com.microsoft.outlook.database_daemon.plistCom.microsoft.outlook.database_utility.plistCom.microsoft.outlook.office_reminders.plistCom.microsoft.Outlook.SyncServicesPreferences.plistNote: If you cannot find one of these files, continue to the next. To move preferences to the desktop, follow these steps:Note The Library folder is hidden in MAC OS X Lion. To do this, view the following Microsoft knowledge base article:2360509 How to troubleshoot Mac Outlook 2011 identity databaseThis step will determine whether the problem is caused by damaged Outlook preferences.
Outlook 2011 Identity Disappeared Mac 2011 CrashesGo to “Step 5: Clean startup or safe mode.”For information how to clean start your operating system (OS), view Microsoft Knowledge Base article:2398596 Perform a clean startup (safe mode) to determine whether background programs are interfering with Office for MacIf the problem continues to occur, go to the next step.Sometimes, a user’s specific information may be corrupted. Drag the following files to the desktop:Quit Outlook, and move the files back to their original location. Go to the next step.Note If you have Service Pack 2 installed, open Application Support instead of Preferences.Open Microsoft, and then open Office 2011. Drag this file to the Trash.If the error does not occur, continue repeating steps A to C until you isolate the file.Quit Outlook, and move the files back to their original location. To isolate the file, follow these steps:Move one of the files back to its original location.If the error reoccurs, the file that you just moved is causing the problem. Select the application in the Force Quit Application window, and then select Force Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. To quit an application, click the menu on the toolbar (top), and then select Quit. Your identity is located in the Microsoft User Folder data.If you have any of the following problems, the database might be damaged, and you might have to rebuild your identity database by using the Microsoft Database Utility:Outlook doesn’t open, stops responding, or quits unexpectedly.Outlook items don’t open, or the item that opens is not the item that you selected.Blank lines appear in the Outlook message list or in Outlook contacts.Outlook contact entries are not displayed correctly.You can’t find information that you added to Outlook, such as a calendar event or a contact.When you perform a search in Outlook, the search results don’t match the criteria that you set.The clippings in the Scrapbook disappear.You must quit all applications before you continue with the following steps. For steps and instructions on how to create a new user account, view the following Microsoft knowledge base article:2439218 Testing your user account to troubleshoot Office for Mac applicationsRebuild the Outlook for Mac 2011 database to resolve problemsThis article describes how to rebuild the identity database to resolve problems in Microsoft Outlook for Mac 2011.The identity contains a set of email messages, contacts, tasks, calendars, accounts settings, and more. Mac cleanup torrentOpen the Documents folder.Control-click or right-click the Office 2011 identities folder, and then select Duplicate. When you add and delete messages, appointments, tasks, and notes, the database can develop wasted space.Step 3: Discover and back up the current identityTo back up your identity, follow these steps:In the Finder, click Go, and then click Home. Note the size of the database.When you create an Outlook identity, hard disk space is allocated for the data that the identity receives as you work. Open the Documents folder.On the File menu, click Get Info, and then click Get Information. For example, if the identity is 1 gigabyte (GB), there should be at least 3 GB of free space available on the hard disk (not including the space that is needed for virtual memory).To determine the size of your identity, follow these steps:N the Finder, click Go, and then click Home. ![]()
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